Common Issues with Facebook Messenger Video Callsīefore diving into the solutions, let's first understand the common issues users face with Facebook Messenger video calls on Windows 10 laptops. We will provide step-by-step solutions to troubleshoot these issues and get your video calls up and running smoothly. Many users have reported encountering hardware access errors or problems with video calls not working properly. In this article, we will discuss how to fix common issues with Facebook Messenger video calls on Windows 10 laptops. Granting Necessary Permissions to Facebook Website.Granting Camera and Microphone Permission.Common Issues with Facebook Messenger Video Calls.If Messenger shows “ Couldn’t connect to your microphone” when you do a voice call, or keeps showing “ Allow messenger access to your microphone” whenever you try to record a voice message, it could be due to your mic not properly connected, driver issue, or faulty hardware.Fix Messenger Video Call Issues Table of Contents Facebook Messenger couldn’t connect to your Microphone This is to allow Messenger app to have access to your microphone.Īfter completing all of the above, try to send a voice message or do a voice call in Messenger Windows 10/11. Under “ Choose which Microsoft Store apps can access your microphone“, look for Messenger app and make sure the toggle option beside it is turned on.Next, make sure the toggle option under “ Allow apps to access your microphone” is turned on.Then, click to turn on the “ Microphone access for this device” option if it isn’t already turned on. Under “ Allow access to the microphone on this device“, click on the Change button.Navigate to Privacy > Microphone (in the left pane). Go to Start menu, search and open Settings.Useful tip: How to Test Microphone on Windows 11/10 to See If It’s Workingįollow the steps below to manually allow Messenger to have access to your microphone on your Windows 10/11 PC. You have to allow Messenger app to access your mic via Windows 10 or 11 privacy settings, so that it can use your mic to record and send voice messages, or to make voice calls. Similar to camera privacy settings mentioned above, most apps by default do not have access to your computer’s microphone due to security and privacy reasons. If you want to test your camera on a Windows laptop or desktop, you can refer to this guide: How to Test Webcam on Windows 11/10 Laptop or Desktop Offline. Double check if the camera is correctly connected to your PC and make sure to install the camera’s driver using the driver CD that comes along with it when you purchase the camera. If there is none listed under the cameras section, it means your camera isn’t connected or installed. If there is, right-click it and select properties and see if the device is working properly.Expand Cameras and see if there is any listed camera.In the Start menu, search for and open Device Manager.To check if you have a working camera connected to your PC, follow these steps: If you get the error message “No camera detected” on Messenger, it could be due to your camera not being properly connected, a driver issue, or faulty hardware. It should connect right away without asking for access permission again, and your camera should work in the video call.įacebook Messenger says “No camera detected” When you’ve completed these steps, try to make a video call again. Under “ Choose which Microsoft Store apps can access your camera,” look for Messenger app and make sure the switch beside it is turned on to allow Messenger app to access your camera.Under “Allow apps to access your camera,” make sure the option is turned on.Under “ Allow access to the camera on this device,” click on Change and ensure the “Camera access for this device” option is turned on.Then, in the left pane, select Camera under “ App permissions.” In the Settings window, select Privacy.Search for and open Settings via Windows 10/11 search bar or Cortana.If you don’t see the pop-up asking for permission, follow these steps to manually allow Messenger to use your webcam via the Windows 11/10 privacy settings: You only need to allow access the first time, and Messenger will not ask again in the future. In most cases, when you make a video call for the first time on the Messenger app, it will ask for permission to access your camera. Turn on camera on Facebook Messenger in Windows 11/10īy default, most apps on Windows 11 or Windows 10, including the Facebook Messenger desktop app, are not set to have access to a connected generic camera or webcam device due to security and privacy concerns. Facebook Messenger couldn’t connect to your Microphone.Turn on Microphone on Facebook Messenger.Facebook Messenger says “No camera detected”.Turn on camera on Facebook Messenger in Windows 11/10.
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